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At XYA, we believe in dialogue as much as data. Every question matters, and every voice helps us refine the future of light-based wellness.
Frequently Asked Questions
Everything you need to know about XYA
What does "Ama Units" actually measure?
Ama Units" is our branded score combining multiple visual
pattern metrics into one number. It's NOT a medical measurement,
think of it as your "visual wellness journal score" for tracking
changes over time.
pattern metrics into one number. It's NOT a medical measurement,
think of it as your "visual wellness journal score" for tracking
changes over time.
Does XYA measure circadian rhythm?
No. We track visual appearance patterns at different times
of day. We do NOT measure your internal circadian clock,
which requires medical-grade physiological monitoring.
of day. We do NOT measure your internal circadian clock,
which requires medical-grade physiological monitoring.
Can I use XYA data to make health decisions?
XYA data can help you have more informed conversations
with your doctor by showing visual trends over time. However,
never make medical decisions based on XYA alone. Always
consult healthcare professionals.
with your doctor by showing visual trends over time. However,
never make medical decisions based on XYA alone. Always
consult healthcare professionals.
What's the difference between XYA and a medical device?
Medical devices are FDA-cleared to diagnose, treat, or
prevent disease. XYA is not FDA-cleared and makes no
medical claims. We're a pattern tracking tool for personal
wellness awareness.
prevent disease. XYA is not FDA-cleared and makes no
medical claims. We're a pattern tracking tool for personal
wellness awareness.
Can XYA diagnose health conditions?
No. XYA is a wellness awareness tool, not a medical device.
We track visual patterns to help you notice changes—not to
diagnose or treat any condition.
We track visual patterns to help you notice changes—not to
diagnose or treat any condition.
Does XYA measure Vitamin D levels?
No. XYA tracks visual skin appearance patterns—
it does NOT measure vitamin D, iron, or any blood biomarker.
it does NOT measure vitamin D, iron, or any blood biomarker.
How accurate is the AI analysis?
Our AI has been trained on thousands of images and achieves 95% accuracy in vitamin D level estimation, comparable to clinical assessments.
Is my data secure and private?
Absolutely. Your photos are processed locally on your device and never stored on our servers. We follow strict privacy guidelines and GDPR compliance.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. There are no cancellation fees, and you'll retain access until the end of your billing period.
Do you offer a free trial?
Yes, Premium users get a 7-day free trial. You can explore all premium features before committing to a subscription.
What devices are supported?
XYA is available on iOS (14.0+) and Android (8.0+) devices. A web version is coming soon.
How often should I use the app?
We recommend taking weekly photos for optimal tracking. The app will remind you when it's time for your next analysis.